Learn To
- Upgrade and repair PCs
- Trouble-shoot problems with drivers, installations and memory faults
- Work with the BIOS to configure hardware and drives
- Configure Windows
... and much more
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Course Audience
Technicians and users wishing to prepare for the A+ Examinations and who need to gain an in-depth knowledge of PC configuration for support and installation of PCs. Free Professional Computer Toolkit when you enrol 
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Course Duration
6 Days / 12 Evenings |
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Course Overview
The popular A+ certification for PC technicians was established in 1993 by CompTIA - The Computing Technology Industry Association. The aim of the A+ certification is demonstrate a basic knowledge of supporting microcomputers. The certification is achieved by taking two computer-based multiple-choice examinations.
The A certification is widely recognised in the computer industry, and significantly improves a technicians ability to secure and keep employment. The course aims to teach you to perform tasks such as installation, repairing, configuration, troubleshooting,optimizing, diagnosing and preventive maintenance in the context of the field service or enterprise environment. View the certification path for the A+ examination. |
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Course Content
- The Visible PC
CPUs,Connectors, Video, USB,SCSI, IEEE 1394, Power Supply Unit - Motherboards
System Clock, Bus Architecture, Expansion Bus, Adapter Cards, Form Factors, RAM - Microprocessors
Multiprocessing, Multitasking, Multithreading, Intel and AMD Processors, Sockets and Chipsets - Portable Computers
Notebooks, Tablets, PDAs - Peripherals
PC Display Screens, Graphics Adapters, TV Tuners, Sound Cards - PC Support
Hardware Troubleshooting Operating System, Security, Safety and Environmental - Printers and Scanners
Installing, Configuring, Operating, Troubleshooting
| Networking
Topologies, Components, OSI, Devices, LAN, WAN, Transport Protocols Wireless Networking
WEP, WPA, WiFi, Access Point Operating Systems
Windows XP, OS X, Linux Installing and Upgrading Windows
Methods, Failure and Recovery, Deploying, Domain or Workgroup Selection Windows Boot Process
Boot Files, Startup Process, BOOT.INI Windows Desktop Features
System Settings, Managing Software, Managing Services, Performance Options Windows Storage Management
Disk Management, Files, Folders, Searching, Network Places Professionalism and Communication
Customer Service Skills, Givingh Feedback, Communication with a Customer, Proffesionalism, Handeling Customer Complaints
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Course Objectives
The main objective of the course is to teach all the necessary topics in order pass the A+ Certification Examination with flying colours. The course is designed around a practical hands-on approach to PC Repair and trouble-shooting to ensure all attendees receive real world practice at completing the tasks they will be tested on during the examination and so master the fundamentals of PC hardware and the Windows system software. | Course Testimonials | | "I found the course to be very informative and feel that it has increased my level of competency and ability to perform in the levels required of me in the course of my employment." | Liam Fahy – Garda Siochana |
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